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Terrebonne Parking

A revolutionary parking app transforming how Terrebonne citizens manage parking restrictions and stay informed about city operations.

Problem

Before the introduction of the Terrebonne Parking App, citizens faced significant challenges in staying updated about parking restrictions, especially during snow removal and street cleaning operations. Lack of clear communication led to confusion, inconvenience, and often unnecessary fines for residents.

The city needed an innovative solution to enhance communication with its citizens, allowing them to easily access and understand parking restrictions and operational updates.

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Solution

Sidekick Interactive partnered with Terrebonne to develop a comprehensive parking management solution that offers multiple ways for citizens to stay informed:

  • User-Friendly Mobile App: Designed for intuitive use, the app allows citizens to consult real-time parking restrictions and monitor the progress of snow removal operations. Users can save locations and receive timely notifications, making parking decisions easier and more informed.
  • Accessible Website: In addition to the app, a dedicated website provides all the necessary information, ensuring accessibility for those who prefer web browsing.
  • AI-Powered Phone Service: For those who prefer using a phone, we implemented an AI-driven phone number service. Citizens can call, provide their address, and receive parking information without needing to speak to a human operator.
  • Multi-Channel Notifications: We send notifications through text messages, emails, and push notifications to keep citizens updated about any changes or upcoming restrictions.

This multifaceted approach ensures that every citizen, regardless of their preferred communication method, can stay informed and avoid unnecessary parking issues.

“The Terrebonne Parking App has significantly improved the way citizens interact with city parking regulations. By providing clear, real-time information and multiple channels of communication, Sidekick Interactive has helped reduce confusion, enhance convenience, and minimize parking violations.”

Alexandre Boyer-Laporte
iOS Development Lead

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